Terms of Service

1. Scope of services

netflarets.com provides an itinerary generator and travel-planning information to help you organize your trip. The information is generated for convenience only and does not guarantee availability, schedules, prices, or that any supplier will accept a request.

2. No guarantee of pricing and availability

Any times, availability, routes, or prices shown or described on the website are indicative and may change without notice. You are responsible for reviewing the terms of any travel supplier you select.

3. Ordering, activation, and pre-contract information (distance selling)

If you purchase paid services via the website, we provide required pre-contract information and we place the ordering/activation mechanism wording on the website in the manner required for distance contracts.

Legal references: Закон України "Про електронну комерцію", стаття 17 Закону України "Про електронну комерцію".

4. Company and service information

For Ukrainian consumers using the website as an internet resource, we make required company/service-identification and product/service information directly and accessibly available on our website.

Legal references: Закон України "Про електронну комерцію", стаття 7 Закону України "Про електронну комерцію".

5. Consumer information clarity

We aim to provide consumer information in a clear, accessible, and understandable way through distance channels and to ensure a straightforward approach to accessing such information.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 7 Закону України "Про електронну комерцію" (як відсильна норма у тексті Закону № 3153-IX).

6. Personal data, contact requests, and consent

If you submit a contact/lead request, we process your personal data to respond to you and to fulfill the purpose of your request. Where consent is required, we obtain it.

Legal references: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

7. Cookies

We use cookies and similar technologies. We provide a dedicated cookie/privacy disclosure and allow user choices consistent with Ukrainian practice for cookie use.

Legal references: Політика використання cookies, cookies (визначення у контексті персональних даних/використання на вебсайті).

8. Supplier terms and booking responsibility

If you book with third-party travel suppliers, their terms apply to your transaction. We are not a supplier of transportation, accommodation, or other travel services and are not responsible for supplier decisions or service failures.

9. Dispute resolution and consumer protection

If you have a dispute related to our services, you may seek resolution through available procedures and, where applicable, out-of-court options. For details, contact us using the information in this page’s footer.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

10. Limitation of liability

To the maximum extent permitted by applicable law, netflarets.com and its owners are not liable for indirect damages, lost profits, or damages arising from changes in schedules, availability, prices, or other supplier-provided information.

11. Contact

If you have questions about these Terms of Service or consumer rights, contact us:

• Business: netflarets.com (PE)
• Address: 17 Khreshchatyk St, Kyiv, 01001, Ukraine
• Email: contact@netflarets.com
• Phone: +380 680 471 3326
• Registration (EDRPOU): 31938041
• Legal representative: Maria Lopez, Managing Director