Privacy Policy

1) Who we are

Provider: netflarets.com, PE

Address: 17 Khreshchatyk St, Kyiv, 01001, Ukraine

Email: contact@netflarets.com

Phone: +380 680 471 3326

EDRPOU registration code: 31938041

Managing Director: Maria Lopez

2) Personal data we collect

• Contact form details: name (if provided), email, phone (if provided), and your message.
• Trip itinerary builder inputs you provide while creating or saving your itinerary.
• Technical data: IP address, device/browser information, and pages viewed, collected via cookies and similar technologies.

We process data only to the extent necessary to provide the service and respond to inquiries.

3) How we use personal data and legal bases (UA)

We process personal data in accordance with Ukrainian law, including the Law of Ukraine “On Personal Data Protection” dated 01.06.2010 No. 2297-VI.

• Contact form/queries: to respond to you and manage your request.
• Service delivery: to generate and operate your trip itinerary builder experience.
• Security and compliance: to prevent fraud, ensure IT security, and fulfill legal obligations.
• Cookies/analytics: to understand site usage and improve the service, subject to your choices where required.

If consent is required for a specific processing purpose, we will obtain it. For other purposes, we process personal data based on applicable legal grounds under Ukrainian law.

4) Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including to provide the service, respond to requests, and comply with legal requirements. Retention periods depend on the processing purpose and applicable obligations.

5) Cookies and your choices

We use cookies (text files stored on a user device) and similar technologies. You can manage cookie preferences through the cookie disclosure and consent controls on our site.

Cookie disclosure is provided in line with Cookie Policy, cookies (definition in the context of personal data/use on a website).

6) Sharing and cross-border transfers

We may share personal data with service providers that process data on our behalf (for example, hosting or technical support). We require appropriate safeguards and restrict access to data to what is necessary for their tasks.

If data is processed outside Ukraine, we ensure appropriate transfer safeguards in accordance with applicable Ukrainian requirements for lawful cross-border processing.

7) Your rights

Under applicable Ukrainian law, you may have rights related to your personal data, including access, correction, deletion (where applicable), and restriction of processing, as well as the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in Section 1.

8) Distance-contract related information (if applicable)

If you make paid purchases or otherwise conclude distance contracts through the website, the provider discloses required pre-contract information and includes the ordering/activation mechanism wording for paid orders, as required by Закон України “Про електронну комерцію”, стаття 17 Закону України “Про електронну комерцію”.

For remote service sales via an internet resource, required provider and service identification and product/service information are made directly and accessibly available to consumers, as required by Закон України “Про електронну комерцію”, стаття 7 Закону України “Про електронну комерцію”.

Consumer-rights information is provided in a clear and easily accessible manner via distance channels, consistent with Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX, стаття 7 Закону України “Про електронну комерцію” (as a referral norm in Law No. 3153-IX).